faq

Please read our FAQ before sending us a message.

The size is very important when selecting Safety Gears. We have tried to explain the way you may find the suitable product for you. All our sizes are Standard Sizes according to UK. Yet, because of some heavy fabrics and other material your size may change from the one you normally use.

It is always good to measure yourself correctly before selecting an item from the website. The most important parts to measure in beekeeping are

  1. Take measurement of your chest
  2. Take measurement of your back
  3. Take measurement of your arms
  4. Take measurement of your waist
  5. Take measurement of your height

After measuring yourself, go to our Standard Size Chart and see which size would be fit for you.

Still if you will have some confusion, or need any additional information about selecting correct size for you, please contact our Customer Care Service at customercare@saftabee.com

We will try our best to help you with selecting correct item for you.

At the moment we accept PayPal. We are working on other method of payments.  

You need to follow the procedure of Return or Exchange the product. Please see our Return & Exchange Policy.

We are working with the best services available here in UK. Different destinations may vary days of delivery. If you prefer we would let you know the delivery time upon order placed.

You need to send the product back to us. The product should comply with our refund policy. Once we inspect the product, we will process your refund. For further details, please see our Refund section in Return & Exchange Policy.

Yes. Our customer service is always available to provide you any kind of information. Before make an order, you can write us or call our customer care service.

Though there are no limits of quantity, but being direct manufacturers of Safety and Protection material, we may study your order before processing according to our Privacy Policy.

There are few different ways of getting discounts on your purchasing;

  1. See the Products on Sale, or other Promotions
  2. Become a free Member of Safta Bee (See our Membership Section)
  3. Depending on the quantity

Yes. If you need some Suit, Jacket, Gloves or other material modified according to your own specifications, we can make it for you. You need to inform us about your requirements. Better to contact our customer service because in this case, we may need some specific time of Delivery, and Prices may vary according to. 

Yes. We are currently looking for distributor all over the world. If you are interested to work with us, you may contact our Customer Care Service.

To become a registered Member of Saftabee and get unlimited Discounts, Offers and many other benefits, you can become a Member. To Register and Become a Member please see our Membership section.

Yes. If you need to buy a big quantity, we can offer you some interesting discounts. We prefer in that case, you contact us directly to us at our Customer Care Service via email; customercare@saftabee.com or Wholesale

 

If you do not like the product by any reason, you have different options.

  1. You can Exchange the product
  2. You can request a Refund

For further details, please visit our Return & Exchange Policy.

We offer different warranties to different products. Warranties may vary by each product. Registered Members have different benefits including special warranties, to see details, please check Discounts and Offers in our Membership section.